I can't help you with this, unfortunately, but your issue does sound familiar. Why don't you search this forum for atv2 and see what you can find?
Ignorance and callousness are not virtues
A bleeding heart is a symbol of holiness, a symbol of compassion, not an epithet
When our discourse sinks to the level of meaningless, pejorative labels and personal name-calling rather than honest reflection and reasoned dialogue, we are no longer a people, but a mob